At Dewuchi, we prioritize customer satisfaction and aim to provide you with high-quality leather jackets. If you are not fully satisfied with your purchase, we offer a hassle-free 21-day Refund and Return Policy.

Refund Policy

You may request a refund within 21 days of receiving your order if:

• The item is unused, unwashed, and in its original condition with all tags attached.

• The item received is defective or incorrect due to an error on our part.

• Refunds will be processed to the original payment method within 7-10 business days after approval.

Please note: Shipping costs are non-refundable, and return shipping costs are the customer’s responsibility unless the item is faulty.

Return Policy

If you would like to exchange or return an item, you may do so within 21 days of receiving your order. The item must:

• Be in its original condition, unworn, and with all original packaging.

• Not show signs of wear, damage, or alterations.

Once we receive and inspect the returned item, we will process the exchange or provide store credit as per your preference.

How to Initiate a Refund or Return?

1. Contact us via our Contact Us page.

2. Email us at support@dewuchi.com with your order details.

3. Reach out to us on WhatsApp at +44 7749 813490 for quick assistance.

4. Once approved, we will provide you with return shipping instructions.

Thank you for shopping with Dewuchi! We appreciate your trust and look forward to serving you again.