SHIPPING POLICY

𝐖𝐇𝐄𝐍 𝐂𝐀𝐍 𝐈 𝐄𝐗𝐏𝐄𝐂𝐓 π“πŽ π‘π„π‚π„πˆπ•π„ 𝐌𝐘 ππ€π‚πŠπ€π†π„?

Please allow 3 to 4 business days for handling, in most cases we will ship your order the same day or the following business day. 𝐒𝐑𝐒𝐩𝐩𝐒𝐧𝐠 𝐰𝐒π₯π₯ 𝐭𝐚𝐀𝐞 𝐚𝐩𝐩𝐫𝐨𝐱𝐒𝐦𝐚𝐭𝐞π₯𝐲 𝟏 𝐭𝐨 𝟐 𝐰𝐞𝐞𝐀𝐬.

We offer free shipping to the US, UK, and Canada. Any product(s) you purchase from our store normally takes 10-15 business days to deliver.

Note: due to the global pandemic, there can be slight delays in order to arrive.

You can contact us at order@dewuchi.com if your product(s) is not shipped in the mentioned timeline.

π“π‘π€π‚πŠπˆππ†


Tracking information will be forwarded to you via email once the product is shipped from our location.

You can track your order status from our Order Tracking Page Or contact our customer service team at order@dewuchi.com

π‚πŽπ”π‘πˆπ„π‘ π’π„π‘π•πˆπ‚π„
We use the most valuable courier services that are known for shipping products timely. We may choose to ship from the US and UK, or we may prefer to ship your item(s) from our warehouses overseas using services such as DHL, FedEx, or USPS.

πƒπ€πŒπ€π†π„πƒ/πƒπ„π…π„π‚π“πˆπ•π„ πˆπ“π„πŒ(𝐒)

If your ordered item(s) was damaged during the transit, please contact us within 7 days. We put 100% effort into providing the best quality products and services for our customers.

𝐂𝐀𝐍 𝐈 𝐂𝐀𝐍𝐂𝐄𝐋 𝐌𝐘 πŽπ‘πƒπ„π‘ πŽπ‘ 𝐂𝐇𝐀𝐍𝐆𝐄 𝐌𝐘 πŽπ‘πƒπ„π‘?

When you place an order, you have 24 hours to contact our support team and request a cancellation or modification.
After 24 hours, we’ve already started working on your order and it will be too late to make any changes.
To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.
Please be mindful of what you are ordering. We do charge a 10% cancellation fee on the order. This fee includes the payment transaction fee and warehouse handling fee.
If the manufacturer is at fault for the cancelation of merchandise the fee will not be applied.
To modify an order, please include the order number, style, size, and color, then specify the item you would like to exchange for in your email and we’ll try to make it.

– Dewuchi π‘±π’‚π’„π’Œπ’†π’• 𝑨 π’‘π’‚π’”π’”π’Šπ’π’ 𝒇𝒐𝒓 π’‡π’‚π’”π’‰π’Šπ’π’Β