By using our website and services, you agree to the following terms and conditions:

Privacy & Data Protection

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• We collect information when you register on our site, place an order, or subscribe to our newsletter.
• The email address you provide for order processing will only be used to send information and updates related to your order.

Shipping & Tracking

• Tracking information will be forwarded to you via email once your product is shipped.
• We use reliable courier services such as DHL, FedEx, and USPS to ensure timely delivery.
• Your order may be shipped from the US, UK, or our overseas warehouses, depending on availability.

Order Cancellation & Modification

• You have 24 hours from the time of placing an order to request cancellation or modification.
• After 24 hours, your order will be in processing, and changes may not be possible.
• To cancel an order, provide your order number and item details. A 10% cancellation fee applies, covering payment transaction and warehouse handling fees.
• If the cancellation is due to manufacturer fault, the fee will not apply.
• To modify an order, email us with the order number, style, size, color, and the item you wish to exchange. We will accommodate requests where possible.

Contact Us

For any inquiries, cancellations, or modifications, reach out to us through:

• Contact Us Page
• Email: support@dewuchi.com
• WhatsApp: +44 7749 813490

Thank you for choosing Dewuchi! We appreciate your trust and business.